Our Program

  • Nurse-first model
  • One phone call can handle it all
  • If on a slight chance we can’t take your patient, we won’t leave you hanging and will assist you in finding an alternative target destination for your patient

Expert Team

Our Access & Transport Center is staffed by registered nurses trained in critical care and emergency medicine.

When you call, one of our experienced nurses will:

  • Take your call, and identify the appropriate or preferred specialists to care for your patient based on capability, capacity and patient preference
  • Facilitate a recorded call between the referring and accepting caregiver
  • Arrange the bed assignment
  • Collect necessary clinical details for hospital admission
  • Provide admission information to the referring provider
  • Arrange for transportation, if needed
  • Answer any questions throughout the process
  • Facilitate physician-to-physician consults

Meet the Care Team

We’re Here for You

We’re here for physicians, nurses and health care providers 24 hours a day, seven days a week, 365 days a year that need to:

  • Transfer a patient into or out of Miller Children’s & Women’s
  • Help connect you to another transfer program at a non-affiliated facility if Miller Children’s & Women’s isn’t available or doesn’t offer the necessary services

Download our fact sheet.

For transports, call (877) MCH-QUIK or (877) 624-7845.

Have this info on hand when you call:
  1. Your name & call-back number 
  2. Referring physician's name & call-back number 
  3. Patient details: name, DOB, SSN 
  4. Diagnosis & other relevant clinical information 
  5. Preferred facility & specialty for admission 
  6. Patient condition: emergent or stable 
  7. Level of care expected 
  8. Face sheet/demographics form 
High-Risk Maternal Transport Program

The high-risk maternal/fetal Transport Program at Miller Children’s makes transferring high-risk patients into the BirthCare Center easy for referring hospitals.

One phone call to (877) MCH-QUIK puts the multi-disciplinary transport team into action. The
Miller Children’s team coordinates all aspects of the transfer, including securing the ambulance, arriving with the perinatal transport team at the referring hospital and transporting the patient.

Why Request a Maternal Transport to the BirthCare Center at Miller Children’s?
  • A perinatologist, neonatologist and anesthesiologist are available in-house, 24/7
  • 95-bed level IV NICU, offering specialized care for very low birth weight and critically ill infants
  • Nearly 100 board-certified obstetricians, maternal fetal medicine specialists and perinatologists on medical staff
  • The BirthCare Center at Miller Children’s has been recognized by the State of California as one of the safest places to have a baby
  • The BirthCare Center provides women with special perinatal care in the Perinatal Special
    Care Unit
  • Specialized programs for high-risk moms and their babies
    • Complete pediatric sub-specialty care
    • Inpatient and outpatient breastfeeding support programs
    • Sweet success diabetes in pregnancy program
    • HIV prophylaxis program
    • Perinatal/neonatal bereavement care
    • California Children’s Services (CCS) provider

For more information on high-risk maternal/fetal transport services, download the Miller Children’s maternal/fetal transport brochure.

Neonatal & Pediatric Transport Program

The Miller Children’s Transport Program makes transferring a pediatric intensive care, neonatal intensive care or general pediatric patient easy for referring hospitals and physicians.

The multi-disciplinary transport team coordinates all aspects of the transfer — they secure the ambulance, arrive with the transport team and transport the critically ill child to Miller Children’s Pediatric Intensive Care Unit (PICU) or Neonatal Intensive Care Unit (NICU).

A more stable child can be transported to the general pediatrics unit at Miller Children’s. Miller Children’s pediatric units provide care to children with medical and surgical conditions. The tertiary PICU cares for infants, children and adolescents who become critically ill or injured.

Why Request a Pediatric and Neonatal Transport to Miller Children’s:
  • 24/7 in-house board eligible/certified pediatric hospitalists, intensivists, neonatologists, maternal fetal medicine specialists and anesthesiologists
  • Level IV state-of-the-art NICU — 95 beds, dedicated physicians, nurses and respiratory therapists
  • Tertiary PICU with an exemplary infection control record and specialized care in respiratory, trauma and head injuries
  • Dedicated high-risk maternal-fetal program and unit, with continuous fetal monitoring and 24/7 specialty coverage
  • Access to a pediatric emergency department and level II trauma center
  • Complete pediatric sub-specialty services
  • Comprehensive general and surgical pediatric specialties
    • ECMO Program
    • Congenital/Cardiac Surgery
    • Neurosurgery
    • Orthopedic

For more information on NICU/PICU transport services, download the Miller Children’s NICU/PICU transport brochure.

Transport Program Checklist
All pediatric and neonatal transport to Miller Children’s & Women’s must have:
  • Two copies of the face sheet
  • Copy of child or infant’s chart:
    • Admission record
    • Transfer/discharge summary
    • Medication record, including orders and administration history
    • Lab results
    • Ultrasound/X-ray films/CD
    • Flowsheet
  • Signed consent in absence of parent or legal guardian
In addition to the above, all neonatal intensive care transports must have:
  • Copy of maternal record, including prenatal labs and H&P
  • Copy of delivery record
  • California Perinatal Transport form (CPets)
All high-risk maternal/fetal transports to Miller Children’s & Women's must have:
  • Two copies of face sheet
  • Transfer form signed by M.D.
  • Copy of patient’s chart:
    • Admission record
    • Prenatal records
    • Transfer/discharge summary
    • Medication record, including orders and administration history
    • Lab results
    • Ultrasound/X-ray films/CD
    • Flowsheet
  • IV established with 18g
    • Could be saline lock
    • With extension tubing
  • EFM
    • Have patient on monitor if >24 weeks
    • Tracing available for review
  • Medications
    • What has been given (history)
    • What was last given (most recent)
    • Most recent vital signs

Download the checklist.

For transports, call (877) MCH-QUIK or (877) 624-7845.

Transport Program Survey

At Miller Children’s & Women’s Hospital Long Beach, transport is more than just a journey – it’s a specialty. Miller Children’s expansive Transport Program combines multiple specialties: general pediatrics, high-risk maternal-fetal, pediatric intensive care and neonatal intensive care.

To learn more about the Transport Program at Miller Children’s and meet with the care team, fill out the survey below.

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