Miller Children's & Women's Hospital is committed to achieving the best possible outcomes for our patients. One of the most important strategies we use to improve care is to measure how well we do in many quality and safety areas. These quality metrics are important measures of our hospital’s commitment to quality and patient safety. 

Patient-and-family-centered care is a cornerstone of our care philosophy. Our patients and families play an important role in supporting our efforts to improve the safety and quality of our patient care. We want our families to speak up if they have questions or concerns about the safety or quality of their child’s care.

MetricOur PerformanceDates

Central Line-Associated Bloodstream Infections (CLABSI)

Lower numbers are better

Find out more about CLABSIs

0.6551

National Benchmark: 1

January – December 2024

Catheter-Associated Urinary Tract Infections (CAUTI)

Lower numbers are better

Find out more about CAUTIs

0.8911

National Benchmark: 1

January – December 2024

Surgical Site Infections (SSI)

Lower numbers are better

Find out more about SSIs

1.7061

National Benchmark: 1

January – December 2024

Hand Hygiene

Higher numbers are better

Find out more about Hand Hygiene

98%2

Organizational Target: 95%

January – December 2024

Patient Satisfaction Survey

Higher numbers are better

Find out more about Patient Surveys

Miller Children's (Child CAHPS): 88th Percentile3

Organizational Target: 80th Percentile

January – December 2024

Data Sources: National Healthcare Safety Network (NHSN)1, MCWH Hand Hygiene Surveillance2, Press Ganey3

Data will be updated annually (Next update March 2026)