Miller Children's & Women's Hospital is committed to achieving the best possible outcomes for our patients. One of the most important strategies we use to improve care is to measure how well we do in many quality and safety areas. These quality metrics are important measures of our hospital’s commitment to quality and patient safety.
Patient-and-family-centered care is a cornerstone of our care philosophy. Our patients and families play an important role in supporting our efforts to improve the safety and quality of our patient care. We want our families to speak up if they have questions or concerns about the safety or quality of their child’s care.
Metric | Our Performance | Dates |
Central Line-Associated Bloodstream Infections (CLABSI) Lower numbers are better | 0.6551 National Benchmark: 1 | January – December 2024 |
Catheter-Associated Urinary Tract Infections (CAUTI) Lower numbers are better | 0.8911 National Benchmark: 1 | January – December 2024 |
Surgical Site Infections (SSI) Lower numbers are better | 1.7061 National Benchmark: 1 | January – December 2024 |
Hand Hygiene Higher numbers are better | 98%2 Organizational Target: 95% | January – December 2024 |
Patient Satisfaction Survey Higher numbers are better | Miller Children's (Child CAHPS): 88th Percentile3 Organizational Target: 80th Percentile | January – December 2024 |
Data Sources: National Healthcare Safety Network (NHSN)1, MCWH Hand Hygiene Surveillance2, Press Ganey3
Data will be updated annually (Next update March 2026)