We pride ourselves on being a patient and family centered organization and know in-person visits provide support and reassurance for patients and families alike. Below are our current visiting guidelines. These are general guidelines; at any time, visitation may be restricted, or hours limited at the discretion of hospital leadership to ensure the safety of patients, staff, physicians, and visitors. All visitation is subject to visitors complying with these guidelines.
- Minors: Children under the age of 14 are permitted, but must remain with a visiting adult at all times.
- End-of-Life: Nurses will coordinate with the patients and families requiring special support during end-of-life situations. Individual circumstances may vary depending on the patient’s condition.
- Emergency Department: Pediatric patients may have one (1) visitor and up to two (2) visitors on a case-by-case basis. Adult patients may have one (1) visitor, although this may be restricted to no visitation during high patient volumes to ensure the safety of patients, staff, physicians and visitors.
- Neonatal Intensive Care Patients: Parents and legal guardians are welcome at the bedside 24 hours a day. Visitors under the age of 3 years are restricted from the patient care area but may be in the waiting areas with a responsible adult.
- Visitation may be further limited as indicated by staff to ensure the safety of patients, staff, physicians, and visitors. COVID positive parents are generally restricted in the NICU; exceptions may be made on a case-by-case basis.
- Maternity Patients: Laboring, Antepartum & Postpartum patients may have (1) visitor (support person) and up to two (2) visitors on a case-by-case basis who must remain in the room. A Certified Doula may be present and must comply with PPE and infection control guidelines. Doula visitation occurs during labor and up to 2 hours post-delivery. Visitation may be further limited as indicated by staff to ensure the safety of patients, staff, physicians, and visitors.
- OB Outpatient: Patients in ambulatory OB departments may have one support person visit if space permits or unless otherwise indicated by staff to ensure safety of patients, staff, physicians and visitors.
- Surgical/Procedural Patients: Patients undergoing a surgery or procedure may have one (1) visitor and up to two (2) visitors on a case-by-case basis unless otherwise indicated by staff to ensure safety of patients, staff, physicians and visitors. There will be no general visitation in the PACU, and Pre-op visits will be determined on a case-by-case basis.
- Patients that are COVID+ or suspected COVID: No general visitation is allowed. Exceptions include End of Life, Maternity Partner in Care, Pediatric, NICU and on a case-by case basis.
Each visitor entering a MemorialCare facility must comply with the following:
- Complete screening each time entering the facility, and disclose, any symptoms of illness including fever, shortness of breath, cough, sore throat, body aches, chills, new loss of smell or taste, nausea, vomiting or diarrhea. Visitors with symptoms of illness, including fever, will not be permitted to visit. Once screened, the visitor must go directly to the assigned room of their family member.
- Visitors should wash their hands frequently, upon entering the room, leaving the room, before and after eating, and before and after using the restroom
- Visitors are only permitted in hospital approved common areas
- Remain in the patient’s room or designated waiting areas except when accompanying the patient for approved activities. Once the visitor leaves the patient room or waiting areas, they must immediately exit the facility.